Weemss, the all-in-one event platform, has recently been named as one of the top 20 most user-friendly event management softwares for 2017, by Capterra, an online hub providing the most comprehensive list of business software solutions on the web.
The latest rankings, which were awarded based on a combination of usability, customer service and customer reviews, named Weemss as the fourth most user-friendly product out of 400, ahead of some of the most well known and established event management solutions.
Ovanes Ovanessian, Co-founder of Weemss comments, “We are absolutely delighted to have been awarded this accolade. Four years ago we set out to create a unified event management platform that took all of the hassle out of events and in this short space of time we have achieved so much. Delivering a top-notch experience for all of our customers is at the heart of everything we do and so this recognition really goes to show that we are on the right tracks!”
James Rew, Product Research Associate for Capterra’s Software Lab commented, “In order to provide a well rounded picture of performance we took three critical factors into consideration; usability, customer service and customer reviews.
“Usability was calculated through direct user testing, measuring how many seconds and clicks it took our team on average to complete a number of basic tasks including creating an event schedule, adding a contact or email, checking in an attendee and generating a report. The average time per task was 37 seconds, however Weemss was the fastest event management solution provider, with an average time of only 25 seconds per task.
“In addition to usability, we addressed another very important aspect, customer service. Strong, effective customer service is crucial when implementing and learning a new system, as well as providing reliable support if bugs/issues arise later down the road. Finally we took customer reviews into consideration, specifically regarding “ease of use” and “customer service”. These reviews contributed to our evaluation by providing real world experience on a software product’s performance and insight into the level of customer service.”
Weemss® is a software-as-a-service (SaaS) that changes the way event organizers handle event registrations and ticketing through an innovative new concept based on market localization and complete user independence. To find out more visit www.weemss.com
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Notes to Editors:
Weemss® is a software-as-a-service (SaaS) that changes the way event organizers handle event registrations and ticketing through an innovative new concept based on market localization and complete user independence.
With Weemss event organizers can create, promote, sell, and manage their events in 200+ countries, with 160+ currencies and 40+ languages available. The provide services for clients including Forbes, Google, University of Toronto, WWF and BNP Paribas.
Weemss gives full control and greater freedom. Event organizers receive their payments instantly after each sale, communicate directly with their clients, retain 100% of their clients’ data and decide what Weemss tools to use and how.