Communication with your customers is always important and your confirmation messages are another way of letting them know what’s going on. The messages are displayed at the end of the registration process. You can edit these messages by clicking (Confirmation messages) in Event settings > Registration form.There are three messages that you can customize any way you like:
- Successful registration – confirms successful completion of the registration process when no payments are due. This is the standard confirmation message for free events.
- Expecting payment – shown when your event uses offline payment methods like bank transfers, cash, or other local cash processors, as well as ePay. Such payments need to be received first and the registration marked as paid manually, initially only a notification for expected payment is shown.
Please note that any payment instructions you set in the Payment settings will be displayed automatically below this confirmation message, so you don’t need to include such here.
- Verifying payment – shown after paying via Debit or Credit Card, PayPal, and other online payment gateways. A confirmation email is sent upon successful payment verification.