The Billing settings can be found right next to My Profile and Notifications on the Main menu, if you are the owner of the organization. If you aren’t, well then that’s tough luck, because you can’t access the wonderful billing settings!

If you are reading this you can probably see Billing next to the My profile button on the Main menu. To use the platform you need to add a valid billing account.

Click on the Add button and fill in the required fields. Don’t worry your credit card security is not at risk – we do not keep any credit card information on our servers. All payments are handled by Braintree (a PayPal company) Payments – Level 1 PCI DSS Compliant Service Provider.


You will be requested to enter your credit card information on the first billing cycle. The service fee is billed twice a month – on the 1st and on the 15th day of the month, if there are any fees accumulated from the previous billing cycle.